Terms & Conditions of Use
General terms and conditions of sale and use between JOOMBO, registered at 128 Rue La Boétie, Paris, company number 893 911 685, represented by Thomas EUDE, and any person making a purchase on www.joombo.co.
Article 1 – Definitions
- Client: User subscribing to a Joombo service or purchasing a physical product (QR totem).
- Subscription: Access to the SaaS platform via monthly or annual subscription.
- Physical Products: QR totems available for purchase.
- User Data: Information provided for the operation of the service. Joombo does not collect, sell or share data without explicit consent.
Article 2 – Purpose and scope
2.1 These terms define the conditions of access to the SaaS platform and/or purchase of physical products.
2.2 Joombo may modify these terms at any time. Continued use of the service constitutes acceptance of the updated terms.
Article 3 – Subscriptions & payment
3.1 Monthly and annual subscriptions are available. Prices are displayed online at www.joombo.co.
3.2 Subscriptions renew automatically unless cancelled with a minimum of 5 days' notice before the renewal date.
3.3 Annual subscriptions are non-refundable once purchased.
3.4 The price of totems includes applicable taxes and is subject to applicable European regulations.
Article 4 – Service access & use
4.1 Joombo grants the Client a non-exclusive, non-transferable licence to use the platform for professional purposes.
4.2 The Client agrees not to:
- Share login credentials with third parties;
- Reverse engineer, sublicense or resell the services;
- Use the services for unlawful purposes or in breach of these terms.
4.3 Joombo reserves the right to suspend or terminate an account in the event of a breach of these terms.
Article 5 – Delivery of physical products
5.1 Physical products are shipped within the estimated timeframes indicated at the time of order.
5.2 In the event of stock shortage, Joombo will notify the Client promptly and offer a refund or deferred delivery.
Article 6 – Data protection & confidentiality
6.1 Joombo does not sell, share or exploit any user data for commercial purposes.
6.2 Data is stored securely in compliance with the General Data Protection Regulation (GDPR).
6.3 Clients may request the deletion of their account and data at any time by contacting Joombo.
Article 7 – Liability & service availability
7.1 Joombo commits to maintaining 99.9% uptime without guaranteeing an uninterrupted service.
7.2 Joombo shall not be held liable for service interruptions due to force majeure.
7.3 Joombo's total liability is limited to the amount paid by the Client during the last subscription cycle.
Article 8 – Cancellation & termination
8.1 The Client may cancel their subscription with a minimum of 5 days' notice before the renewal date.
8.2 Joombo reserves the right to suspend access to the service in the event of non-payment or breach of these terms.
Article 9 – Governing law & dispute resolution
9.1 These terms are governed by French law.
9.2 In the event of a dispute, the Client agrees to contact Joombo first to seek an amicable resolution. Failing that, the competent courts of Paris shall have jurisdiction.